|
"These
companies are just two examples of the economic opportunity
of e-commerce. That's why the government attaches so
much importance to getting its policy on e-commerce
right. And it's why, last Autumn,
we set the target that Britain should be the best place
in the world to trade electronically by 2002.
Since then, the Performance and Innovation
Unit - led brilliantly by Jim Norton - has been working
on a strategy to meet that target. The PIU is a new
think tank at the heart of Whitehall, reporting to me
on important long term issues. It's a mark of the importance
of e-commerce that it was one of the PIU's first ever
projects.
I'm delighted to be launching their report today. I
recommend you read it - it's the sort of serious analysis
that governments have too seldom done in the past. It
doesn't attempt to be a grand plan, nor an interventionist
strategy. Any such plan would be out of date before
it was off the printer. Instead, the report is a sober
assessment of where we are and what we should do to
meet our targets.
The
good news is that we've started well. More companies
have websites and a higher proportion of sales are made
on-line in Britain than in any other major European
country. Our large companies are more than holding their
own in the global market that is the Internet.
And we start with many advantages. English, the common
language of the Internet. A developing venture capital
industry. And some of the best universities in the world.
But
the PIU also found worrying signs of conservatism -
for example, the fact that less than 4% of British companies
thought that the Internet could cut business costs,
compared to 15% in the US and 30% in Finland. Or the
industry representative who thought the government's
response to Internet bookshops should be to ban them.
Overall,
the PIU found that Britain was lagging behind America,
Canada and Scandinavia, and that Germany and France
are making a real push to catch up.
So
we need to act now. Too often Britain has made a good
start, only to see others exploit the full benefits
of new technology.
That
challenge falls first to British business and the British
people. Only you can lead this revolution.
But the challenge is also for government. The PIU's
report contains 60 detailed recommendations - the kind
of changes that won't get headlines, but will make a
real difference to the way you do business. I can announce
today that the government has accepted them all.
Let
me summarise them under seven headings - seven ground
rules for governments in the knowledge economy.
First,
use self-regulation. A Bill takes at least a year to
get through Parliament. Given the pace of the Internet,
it's likely to be out of date even before it comes into
effect. That's why we announced in July that we would
implement most of the Electronic Communications Bill
through self-regulation - the ball is now in the industry's
court to come up with a credible scheme.
The
same is true of key escrow. Many of you will be aware
of the issue of mandatory key escrow - the previous
cross-party policy to coerce people to give the password
to their Internet mail to a third party. Well, one of
the PIU's main conclusions is that those plans were
not going to work. So let me say clearly today - no
company or individual will be forced, directly or indirectly,
to escrow keys.
Second, act faster and co-ordinate better. We've been
too slow here - as have most governments around the
world. So, we've re-organised the way we work - with
a single lead Minister and a single lead official. Patricia
Hewitt is now the E-Minister with overall responsibility
for e-commerce. And we are announcing today Alex Allan's
appointment as e-envoy.
Let
me tell you, there is no one in Britain who could do
that job better. Having run Number 10 as its senior
civil servant, he knows how government works. Not only
is he a brilliant civil servant, but he must be one
of the few senior civil servants with his own website
- and certainly the only one whose website includes
a comprehensive guide to the lyrics of the Grateful
Dead!
Patricia
and Alex will report to me on progress every quarter
and I'm convinced we will now make policy better and
faster.
Third,
get trained. That starts in schools - I'm very proud
of what we're doing here. When we came to power, barely
one in ten schools was connected to the Internet. Now,
two thirds are - the most of any G7 country. The number
of primaries connected has gone up four times in the
last year alone.
But
that's not enough - I have pledged that by 2002, all
schools will be connected. And what's more, we will
subsidise over 100,000 of our poorest families to get
computers, so they can access the Internet at home too.
Let's be clear - this is a massive step change, which
will mean all our children will have access to the Internet.
Not just those with rich or enthusiastic parents, but
all our kids.
But
adults also need training. That's why we announced a
£450m computer skills strategy in the Budget. Through
Individual Learning Accounts, we will provide 80% discounts,
available to everyone, for basic computer training.
We
are setting up 800 IT learning centres to give access
to IT to those who would otherwise be excluded.
And
where companies provide computers to their employees,
we will now give a tax break to the employee. So neither
the employer nor the employee pays tax.
This
package of measures means that everyone will be able
to learn to use the Internet, rich or poor, young or
old.
In many ways, I am the last person to be making this
call to action.
To
say the least, I am no expert. I watch my children and
indeed Cherie surfing the net and feel a mild, sometimes
not so mild, sense of humiliation.
Like many people of my generation in positions of leadership,
I rarely use a computer and when I do, I usually need
help.
But
I know it's not good enough and if I recommend lifelong
learning to others, then I know I should go back to
school myself. I started over the summer, taking my
first lesson with Cherie. But I intend to go one step
further, and do a course. And I would encourage others
of my generation to do the same - both because there's
no shame in admitting the need to retrain, and because
my children assure me that it is not that difficult!
Fourth,
get the infrastructure right. Britain is already one
of the most competitive markets in telecoms in the world.
On some measures, the cost of using the Internet is
lower here than anywhere else - 1p a minute in the evenings
and at weekends.
But we need to go further to stay ahead. We've recently
announced some far reaching moves here - a fifth mobile
phone licensee, competition in BT's local networks.
And
having opened up these markets, we need to make sure
they stay open. That's why the PIU recommends that OFTEL
and the OFT work together to review all possible barriers
to competition by March next year.
Fifth,
build trust. The PIU found that the biggest barrier
to the spread of e-commerce is cultural. Companies are
worried they won't get paid. Consumers are concerned
that their personal details will be mis-used. Copyright
holders fear piracy. The PIU report goes a long way
to addressing many of these concerns. We need to implement
their findings, and then communicate that Britain is
a safe place to trade electronically, as safe as any
in the world.
Sixth, lead by example. If people are buying plane tickets
on-line, they will expect to get their driving licences
or find job vacancies there too. So that's what we'll
do. I have already set as a goal that all government
dealings that can be should be deliverable electronically
by 2008. We're making real progress towards that target
- for example, I can announce today that from next year,
you will be able to submit tax self assessment forms
on-line.
Seven,
think European. E-commerce abolishes frontiers even
for the smallest firms, bringing the 380m people in
the single market within reach. So companies need to
think European, because the single market is their home
market. And governments need to think European - to
turn Europe into the world's most vibrant virtual market.
I know Romano Prodi agrees with me about the importance
of this challenge - Europe's goal must be not following
but setting trends in electronic business over the next
five years. "
© copyright Boomerang-Group Ltd 2002.
All rights reserved.
|