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Representation: If necessary
we will represent your company directly to the client. By
this we mean that we shall, if the situation demands it, speak
to or visit the client on your behalf and under your company
banner so that our involvement as Boomerang becomes invisible
to your client. WE UNDERSTAND THAT IT IS YOUR
CLIENT! We also understand that you are OUR client
and as such we will accord you the respect, integrity and
confidentiality you would like to expect but rarely receive
in subcontract situations.
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Quick Response: Sometimes
your client may demand answers to queries quickly. Boomerang
staff will always endeavour to respond to your needs as quickly
as possible. YOU WILL NEVER BE LEFT OUT OF THE LOOP OR HAVING
TO CHASE US REPEATEDLY FOR AN ANSWER! Our phone lines are
always manned between 0900-1730 Monday-Friday (excluding bank
holidays).
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TRADE PRICES: Yes you
read it right! TRADE PRICES! It is possible
that Boomerang is the only web development and Internet marketing
company that really understands this concept! We develop relationships
and are with you for the long haul not the quick fix. Our
trade philosophy is this: If you are offering us 5 or 6 development
or marketing contracts a year why should you pay the same
rate as a client who only buys from us once? Answer: You shouldn't.
Our trade pricing structures enable you to compete
on an equal footing with other agencies like ourselves without
losing contracts due to being over priced. We value your custom
and want your proposals to succeed so that we all
succeed.
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Quotation and Specification:
Boomerang staff will liaise with you or your client to develop
a proposal and/or specification which will cover all requirements
clearly without any hidden costs. We insist upon signed specifications
before we begin work so that there are no nasty surprises
for you, for us or for the client.
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Consultancy: Marketing
is such a vast field that no one can possibly be expected
to have all of the answers. Boomerang offer reliable, expert
consultancy in our specific fields so that you can make informed
'e-decisions' and advise your clients wisely and cost effectively.
Our expert personnel stay on top of the latest trends and
technologies so that you don't have to! We also offer post
project assistance which may take the form of site visits
or tutorials where necessary so that your clients get the
best out of their technology. We understand that often clients
need assistance with previous web technology or marketing
which has not worked properly or effectively, Boomerang can
usually advise on the best course of action to take in these
situations and thus aid your customer retention.
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Help and Advice: Sometimes
a quick, informal chat can set you on the right approach to
a specific task. All Boomerang staff are easily approachable
and are actively encouraged to build friendly company/client
relationships. We can even assist you with strategic ways
to sell web marketing and technology. We are here to help
you in any way we can to get that deal!
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Ethics: Boomerang work
only to the highest standards of professional and ethical
conduct. We understand how hard it can be to win trust in
the modern business world and to this end we treat every client
and reseller with honesty and respect. Whatever the situation,
we keep you informed!